3. Vitality Indicators in the Sudbury Francophone Community
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This section provides a visual representation of the community’s needs and priorities using logic models. A logic model, otherwise known as a flow chart, illustrates the links between the objectives or expected outcomes and the efforts made to enhance vitality in a specific sector (e.g., immigration) in a community. For each target sector, it presents the logic model the task force developed and the indicators corresponding to the expected outcomes. In the following logic models, the shaded areas indicate activities, outputs or outcomes already underway. The non-shaded sections of the table indicate remaining challenges.
3.1. Community Governance
The analysis that helped develop a logic model for the community governance sector is based on five aspects illustrated below as areas of activity.
Promoting successes : The vitality of organizations and community leadership depends on promotional activities. It is anticipated that organizations and their activities will be more visible to the public, as well as to the Anglophone majority, through these initiatives.
Coordination of organizations : Community vitality also depends on more efficient coordination and consultation of existing organizations.
Research on the Francophone community : In order to enhance the vitality of the Francophone community, it is essential to know the community better. As such, it is important to continue conducting studies, and creating and updating organization profiles, directories and activities.
In the short term, these first three areas of activity should result in a vision and a comprehensive development plan for the Sudbury Francophone community. They should be mapped out through processes that culminate in the Estates General (Outcome 1).
Recruitment, training and retention : The organizations must recruit, train and retain volunteers and staff to support and renew themselves (Outcome 2).
Capacity building for organizations : At the same time, organizations must develop governance and management tools to strengthen their leadership (Outcome 3).
A combination of efforts in these five areas of activity should enable governance for and by Francophones in all key sectors (Outcome 4).
In the long term, strengthening community governance should foster a Francophone community that is inclusive, visible, participatory and influential (Outcome 5).
Logic Model: Sudbury – Community Governance Sector
Evaluation Tool – Community Governance Sector
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3.2. Health Care
The analysis that led to the development of a logic model for the health care sector focused on three aspects, which are illustrated below as areas of activity.
Health care services: The vitality of Sudbury’s Francophone community with regard to health care depends on the implementation, maintenance or expansion of a series of health care services in French, such as the Centre de santé communautaire, long-term health care centres and home care services. These services will facilitate greater access to health care services in French and shorter waiting lists (Outcome 1).
Health promotion: Beyond health care services, vitality depends on appropriate promotional programs on health and well-being in French, in order to create a healthy environment and lifestyle (Outcome 2).
Health care professionals: To provide health care services in French, training should be provided for professionals in target disciplines and networks should be established. This should result in greater availability and increased recognition of health care professionals (Outcome 3).
In the short term, these efforts should lead to better community use of health care services in French under Francophone governance (Outcome 4). The Francophone community will have a sense of belonging, equitable income and educational levels, and be an integral part of the extended community (Outcome 5).
In the long term, the goal is to ensure a healthy Francophone community (Outcome 6).
Logic Model: Sudbury – Health Care Sector
Evaluation Tool – Health Care Sector
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3.3. Immigration
The analysis that led to the development of a logic model for the immigration sector is based on three main aspects, illustrated below as two areas of activity. In this community study, the expression “newcomers” is used rather than “immigrants” as it also includes migrants from other Canadian provinces.
Government policies: Immigration is, first and foremost, a government jurisdiction. It is up to the federal, provincial and municipal governments to approve policies and take measures to promote the recruitment of Francophone immigrants. In the Greater Sudbury area, two points of entry should receive support for this purpose: Collège Boréal and Laurentian University. In the short term, this support should help increase the number of newcomers (Outcome 1).
Community support: Community action that supports immigration is of strategic importance. Increased pressure on governments, awareness-raising among the Francophone community and newcomers, this community support, in addition to the action of the Contact interculturel francophone de Sudbury, should, in the short term, help this organization to gain government and community recognition and support (Outcome 2). Moreover, community lobby groups should help increase the number of newcomers.
Reception and integration of newcomers: Contact intercultural francophone de Sudbury has the mandate of welcoming and fostering the integration of newcomers. It is also called upon to build a directory of services and employment resources, as well as facilitate access to language training. Through its activities, this organization should contribute to the retention of Francophone newcomers in Sudbury (Outcome 3). Since there are so few newcomers, the organization must direct them to the appropriate services and groups to foster the creation of a social support network (Outcome 4).
In the medium term, a combination of these efforts should foster a Francophone community that welcomes newcomers (Outcome 5), and help newcomers reach their full socioeconomic and educational potential (Outcome 6). In the longer term, the contribution and integration of newcomers will lead to an expanded and enriched Francophone community (Outcome 7).
Logic Model: Sudbury – Immigration Sector
Evaluation Tool – Immigration Sector
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3.4. Access to Government Services
The analysis that led to the development of a logic model for the health care sector focused on three aspects, which are illustrated below as areas of activity.
Awareness raising among public servants: A great part of the efforts must be devoted to raising awareness among public servants at various levels of government, to ensure there is access to government services in French. This awareness raising should result in designated bilingual positions, the introduction of new bilingual government services, mechanisms facilitating Francophone community consultation and studies on the community.
Language training for public servants: Another important aspect of accessing government services is ensuring the French-language skills of public servants through training and retention activities.
Valuation of Francophone public servants: One of the challenges is to make Francophone public servants feel valued to ensure that their workplace is conducive to the use of French. Awareness-raising and networking activities, as well as the creation of a bilingual working environment, should help. In the short term, these efforts will make public authorities accountable and encourage an active offer of enhanced and adapted services (Outcome 1).
In the medium term, active offer should, in return, foster active demand for French services from Francophones (Outcome 2).
In the longer term, Francophones will have access, in French, to the government resources, services and programs they need (Outcome 3).
Logic Model: Sudbury – Access to Government Services Sector
Evaluation Tool – Access to Government Services Sector
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Notes
8 Statistics Canada data on health make little use of the language variable. The only reliable source in this respect is the Canadian Community Health Survey (CCHS), but the data is not broken down by province and territory: see CANSIM, table 105-0111: Profile of Linguistic Minorities of the Canadian Community Health Survey (CCHS 1.1 and 2.1), (mother tongue and first official language spoken), by gender, Canada, province and territory, occasional data. It may be worthwhile for official language communities to request that these data be collected and published, pursuant to the Official Languages Act.